General FAQ
Clear answers about ThinkBoost AI, product availability, implementation, pricing, privacy, language support, and human assistance. You can read every answer without using the AI widget.
What does ThinkBoost AI do?
ThinkBoost AI develops practical, configurable AI products for growing businesses. The products address defined work, use approved information, and retain human oversight.
Which products are currently available?
The AI FAQ Agent is the first product at Stable Pilot stage. Other products shown on the roadmap are concepts or works in development and are not currently available.
What is the AI FAQ Agent?
The AI FAQ Agent is a website assistant that answers supported questions from approved business information and directs unresolved enquiries to a human contact channel.
How is it different from a general chatbot?
It is designed around reviewed business knowledge, defined limits, source topics, protected credentials, cost controls, human handoff, and an unanswered-question improvement process.
Where do its answers come from?
The Agent retrieves relevant entries from a private, reviewed knowledge base and supplies those approved sources to the AI model. It should decline when those sources do not support an answer.
What happens when it cannot answer?
It provides a limitation message and directs the visitor to an approved human contact route instead of inventing information. The redacted topic can be reviewed later.
Can it be customized for my business?
Yes. Knowledge, branding, contact routes, limits, and agreed workflows can be configured after the business requirement and risks are understood.
Can it work on WordPress or a PHP website?
The widget can be embedded on suitable WordPress, PHP, and other websites. Installation must be tested with the website theme, hosting, caching, security, and privacy setup.
Can the FAQ Agent capture leads?
It can direct interested visitors to a configured enquiry channel. Lead qualification, CRM updates, and broader sales workflows require a separately scoped integration.
Which languages are supported?
English is the initial production language. Roman Urdu and Urdu-script behavior remain formal evaluation requirements and must pass separate quality testing before being advertised as production-supported.
How is pricing determined?
Pricing depends on knowledge volume, expected usage, website platform, integrations, reporting, language requirements, customization, and support. Fixed public packages have not yet been published.
How do I request a demonstration?
Use the Request a Demo form and describe the repetitive questions or workflow you want to improve. ThinkBoost AI will review whether a current product fits.
What information should I avoid entering into the chat?
Do not enter names, contact details, passwords, payment information, account information, confidential material, or other sensitive data into the public FAQ Agent.
How are unanswered questions and feedback handled?
The Agent can record redacted unanswered topics and feedback for private review. The current retention setting is up to 30 days when the feature is enabled.
Does the Agent replace employees?
No. It handles defined, repeatable informational work. It does not replace human judgment, responsibility, professional expertise, or appropriate oversight.
Does the FAQ Agent work inside WhatsApp?
The initial offering supports a human WhatsApp handoff. A complete AI Agent operating inside WhatsApp requires a separately scoped WhatsApp Business Platform integration.
Still need help?
Use the contact form or the private WhatsApp handoff. The website FAQ Agent will not invent an answer when approved information is missing.